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Customer Service - two / three year experience

The mission of Fixool.com is to transform the market of professional services for home and offices (maintenance, repair, renovation) by offering users the most efficient solution for their needs, via technological innovation and digital transformation.

Company is super cool, agile, ambitious, collaborative and made of passion, determination, willing to succeed.

To reinforce its team, Fixool is hiring Customer Services to help propel Fixool solution to the next level.

We are looking for candidates who never settle, really ambitious, tenacious, resilient, passionate and super determined with a great desire to master a project that is revolutionizing a market.

Here role and requirements:

• contact customers by telephone (professionals in home maintenance and repair services) either from lists provided by the company or by scraping from new lists;
• filter and qualify customers contacted on the basis of defined criteria to make them active on the platform;
• upload selected customers onto the platform and introduce them to the same;
• assist customers and users in the execution and finalization of the transaction via aided and real time CRM;
• enter every activity on the CRM;

Personal characteristics:

• Natural Problem Solver
• Ability to overcome objections
• Excellent relationship qualities: empathy, ability to work in team, motivation
• Excellent work organization, used to work by objectives / KPIs
• Good use of software, CRM, database
• proactivity, ability to resolve and anticipate problems, resilience, positive attitude, calm and confident tone of voice are mandatory requirements
• high potential candidate, ambitious and eager to play a winning and exciting challenge

Hiring under permanent, full time contract.

To apply pls send your cv > [email protected]. Good luck!

Backend Developer - two / three year experience

The mission of Fixool.com is to transform the market of professional services for home and offices (maintenance, repair, renovation) by offering users the most efficient solution for their needs, via technological innovation and digital transformation.

Company is super cool, agile, ambitious, collaborative and made of passion, determination, willing to succeed.
To reinforce its tech team. Fixool is hiring Backend Developers who can help propel Fixool solution to the next level.

We are looking for candidates who never settle, really ambitious, tenacious, resilient, passionate and super determined with a great desire to master a project that is revolutionizing a market.

Try to solve our Challenge. Good luck!